FAQs

If you do not see the answer to your question below, please call us at 570-972-2770.

Q: How can I view the status of my order?
A: Log in to the "My Account" Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: What are your business hours?A: Our business hours are Monday through Friday 9AM to 5PM.

Q: What is your customer service telephone number?
A: Our telephone number is 570-972-2770.

Q: How long have you been in Business?
A: We have been in business since 2007.

Q: Where do you ship from?
A: We ship promptly from the state of Pennsylvania in the USA.

Q: Can you sell me a shorter piece than is listed on your site?
A: In many cases we are able to do special lengths, please contact us for a quote.

Q: What carriers do you use to ship orders?
A: We ship mostly through UPS for ground shipments and R&L Freight for heavier shipments.

Q: Can you quote an item that is not listed on your website?
A: Absolutely, please contact us for a special quote.

Q: Will you match a competitor price?
A: Sure, if you see an item that is lower and in stock in another website, contact us for price matching.

Q: Do you ship internationally?
A: Yes we do, contact us for shipping rated.

Q: What form of payments do you accept.
A: We accept, Paypal ,all major Credit cards, Bank transfers, Bitcoin and Other Crypto Currencies.