- Terms & Conditions
Terms & Conditions
BY ACCEPTING DELIVERY OF ANY PRODUCT AND OR PLACING AN ORDER YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
Prices and stock availability are subject to change without any notice. Orders are not considered accepted nor binding until an authorized company representative of Ongauge Cable Comany, LLC receives and accepts it. All prices are in "USD" us dollars. All products on our site are offered for shipment within the United States only.
II. Cancellation and returns:
We accept returns for defective merchandise.
Please contact us if you are unsatisfied with your order for any reason.
Special cut lengths are not returnable.
Orders in transit to the customer are not cancelable. If the customer cancels, the company has the right to invoice and collect all payments due in full or otherwise a restocking fee may be charged at the companies discretion without any exceptions made. Any items shipped from stock listed as “not returnable” or special order are not returnable. If an product is deemed returnable the company will charge customary 35% restocking charge. Customer is responsible for both freight charges. Return freight must be prepaid. Collect or C.O.D. returns will Not be accepted. Items returned without an "RMA" authorization will be scrapped and not credited. All return requests must be made within 15 days of original invoice date. Damage claims must be signed for as damaged upon delivery with carrier. In addition the customer agrees to send proof of the damage such as pictures, etc. Telephone number for return request: 570-972-1099.
III. Product data, specifications and tolerances:
All weights, diameters are considered to be nominal and within normal industry accepted tolerances. Any exact or special requirements must be made known to the company prior to ordering. The company reserves the right to follow the industry standard and ship plus or minus ten percent of ordered footage on all manufactured orders. The customer will be charged for the actual footage shipped.
All specifications, data and information are subject to change without notice. Information presented is true and accurate
to the best of out knowledge. All product data presented is for informational purposes only and does
not create a binding obligation or liability on Ongauge Cable Company, LLC or its subsidiaries.
Accepted credit cards: MasterCard®, Visa®, discover®, American express® and Paypal.
V. Hazardous or critical applications:
All products listed by the company are not authorized for use in critical or hazardous applications where failure of a component could cause injury or harm to a person or property. Customer assumes all liability for use in such conditions and applications. Customer agrees to hold harmless and indemnify the company, suppliers and the producer of the products for any and all damages incurred in such applications. All products are recommended to be installed for their intended applications by a qualifed cabling professional or electrician.
VI. Warranty & limitation of liability:
The company makes no warranties expressed or implied of merchantability, title, and fitness for a particular purpose or application is hereby disclaimed except for any manufacturer’s warrantee, if any. Customer is responsible for using and installing any products in accordance with the manufacturer’s instructions. The company is not responsible or liable for customer's improper selection of a product, or improper installation. Manufacturers certificates of conformance are not always available for every product, please contact us to inquire if one is available before placing your order. In no event shall the company be responsible to customer or any third party for any consequential, incidental or indirect damages, including but not limited to loss of profits, sales, revenue or business. The company is not responsible for any items shipped outside of the United States and customer agrees to bear all cost and liabilities arising from export, including but not limited to: freight charges, monetary depreciations and other handling charges. The company’s liability, if any, shall not exceed the original purchase price. Any cause of action against the company must be instituted within 6 months from the date of purchase.
Any customer advice, consultation or application support given will not subject the company to any liability.
VII. No third party benefit:
These terms and conditions are for the sole benefit of the respective parties and extend no rights or claims to any third party.
This agreement shall be governed by the laws of the state of Pennsylvania and venue in the federal or state courts of Monroe County, PA at the company’s discretion. Parties agree to resolve any claims or disputes solely by arbitration in Monroe County, Pennsylvania.